Refund policy

Fees & Refunds

We do not offer refunds on used products. If you are not satisfied with our products upon delivery, please contact us within 10 days of receiving your package.

We are always available at hello@theworkvacay.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Exchanges

We do not offer exchanges.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@theworkvacay.com.